Devices – US

Loxada’s firmware is currently developed and maintained by engineers based in the UK and United States. By Q4 2026, firmware development for US customers will be handled exclusively by US-based staff. This is a commitment we are making ahead of any regulatory requirement to do so, and it is directly informed by the unresolved post-2027 regulatory landscape.

The FCC determination was specifically concerned with manufacturer firmware, supply chain provenance, and the risk of persistent access via compromised router software. Loxada’s architecture directly addresses all of those concerns, regardless of where the underlying hardware was made.

Every Loxada device runs Loxada’s proprietary firmware. The manufacturer’s firmware is removed entirely at provisioning. The device cannot be updated by the manufacturer, cannot communicate with manufacturer infrastructure, and cannot receive unauthorized configuration changes. Updates are applied centrally by Loxada, automatically, and independently of the hardware manufacturer’s practices.

Yes. Loxada’s architecture was designed from the start to be hardware-agnostic, supporting over 200 device models across multiple manufacturers. We are not dependent on any single manufacturer or country of origin. If post-2027 regulation requires a shift in our device supply chain, we are positioned to make that change without disrupting the firmware and service layer our customers rely on.

Not in a way that disrupts your current deployment. All Loxada devices in use were FCC-authorized before the March 2026 ruling came into effect. Existing authorized hardware is unaffected: it can continue to be used, and firmware and security updates are permitted under the OET blanket waiver currently in place until at least March 1, 2027.

The post-2027 update position is unresolved, and we will keep customers informed as that develops. Our commitment to US-based firmware development by Q4 2026 is part of how we are preparing for that uncertainty now.

Benefits include reducing the risk of data breaches, protecting sensitive devices, improving network performance, and ensuring compliance with security best practices.

Network separation divides a larger network into distinct, isolated segments. This limits the impact of security breaches by preventing unauthorized access to sensitive areas. For example, your company devices can be separated from those of other companies using the same network in an office complex with shared IT to reduce the risk of cross-contamination.

Cyber threats on home networks include malware, phishing, hacking, and ransomware. These attacks can compromise sensitive data, disrupt work, and cause financial loss. Weak network security makes home environments particularly vulnerable.

To improve security, change default passwords, keep the firmware up-to-date, and enable network encryption.

Common vulnerabilities include weak default credentials, unpatched firmware, and open ports. Additionally, some routers have outdated encryption protocols or even manufacturer backdoors that hackers can exploit.

Many off the shelf routers are insecure as they are supplied with weak default passwords, outdated or insecure firmware, and a general lack of robust security features. Off the shelf routers are typically designed for ease of use rather than enterprise-level security, leaving them vulnerable to attacks.

A VPN may slightly reduce your internet speed due to encryption and routing through a secure server. However, modern VPN solutions, like Loxada’s built-in VPN, are designed to minimise this impact, ensuring smooth performance.

A VPN encrypts your data, ensuring that sensitive information cannot be intercepted while in transit. This makes it significantly harder for cybercriminals or unauthorised third parties to spy on your activity or steal your data.

A Virtual Private Network (VPN) encrypts your internet connection, protecting your online activity from being intercepted or monitored. By using a VPN, you ensure your data is secure, even on untrusted networks, and your IP address is hidden, enhancing privacy.

A separate network for work devices ensures that they are isolated from personal and unsecured devices and routers that aren’t updated and that may contain compromised firmware. This minimizes the risk of malware spreading or sensitive work data being exposed to vulnerabilities on the home network.

Yes, even occasional access to sensitive data from home poses a security risk. Home networks often lack enterprise-level protection, leaving them vulnerable to attacks. Loxada ensures that all data connections are secure, regardless of how frequently they are used.

While a secure login protects access to the Electronic Health Record (EHR) system, it doesn’t address the security of the network used to connect to it. Loxada ensures that all data transmitted to and from the EHR system is protected, even over insecure networks like home Wi-Fi, third party networks in offices complexes and coworking spaces or public hotspots.

Yes, Loxada is specifically designed for use in uncontrolled environments like coffee shops, hotels, and public spaces, ensuring secure connectivity wherever you work.

Yes, Loxada works effectively in office complexes where network security is a concern.

Yes, Loxada provides a secure network solution for hot-desking environments.

Yes, Loxada is ideal for securing networks in private offices within coworking spaces.

The quickest, and simplest way is to use the Loxada system.

Sign Up
Get started by signing your business or team up with us. We’ll collect some basic information, such as how many devices you’ll need and things like delivery addresses and point of contact.

Register Your Team
Register users on our easy-to-use portal, and we’ll send each of them a Loxada device straight to their home.

Connect Securely
Users plug their Loxada device into their existing home broadband. With a few simple clicks, they are ready to go, with complete network separation to protect from local threats.

Network segregation can be achieved using various techniques such as VLANs (Virtual Local Area Networks), firewalls, network access control (NAC) systems.

One step further is micro-segmentation, a method of breaking down a network into even smaller segments that can be used to create granular policies and controls around specific devices or applications, making it harder for attackers to move laterally through the network.

Smart home devices can be used to attack you in various ways. For example, a hacker can gain access to a smart home device and use it to spy on you by accessing the camera or microphone.

They can also use the device to launch a distributed denial of service (DDoS) attack on other devices on your network or as a starting point to compromise your personal and work data on laptops, PCs, phones and tablets, etc.

Common vulnerabilities found in home routers include weak default passwords, unpatched software , and lack of encryption.

Additionally, many routers have open ports that hackers can easily exploit, and some have known security bugs that are yet to be fixed by the manufacturer.

To begin to protect your home network from attack, you can take the following steps:

1. Change the default login credentials of your home router and any devices connected to it to use strong, unique usernames and passwords.
2. Don’t share your usernames and passwords.
3. Set up a separate guest network for people to connect to, especially if you use your home network to access work files and data.
4. Use anti-virus software on all devices that it can be installed on.
5. Keep your devices updated with the latest firmware and security patches.
6. Use a firewall to limit access to your network.
7. Regularly monitor your network for any unusual activity.