MSPs
Managed service providers are often the first line of defence for their clients’ IT environments, but when staff connect from home offices, serviced spaces, or satellite sites, the network edge falls outside your visibility and control. Unchecked, this creates a hidden attack surface that undermines everything else you deliver.
These uncontrolled network edges have become a priority concern across the cybersecurity landscape. From regulatory expectations to real-world breaches, they are no longer just a technical inconvenience but a material business risk. This shift creates a clear need for a new approach.
Loxada helps you close this gap. By replacing risky, off-the-shelf routers with fully managed, secure devices, you provide your clients with peace of mind and you with fewer support headaches.
The Problem with Consumer-Grade Routers
When remote users connect through third-party or personal routers, you’re working in the dark. You can’t manage firmware updates, see configuration changes, or guarantee that critical controls are in place.
Common weaknesses include:
- Outdated or insecure firmware still present years after purchase
- Inconsistent patching across hardware and vendors
- No network segmentation, exposing work devices to local threats
- Factory reset capability, removing any prior security measures
- No audit trail, limiting your ability to demonstrate compliance
- Unknown firmware provenance, raising supply chain concerns
Even with endpoint protection or VPNs, an attacker on the same network, or in control of the router itself, can undermine traffic integrity or conduct man-in-the-middle attacks.
An Expanding Threat Surface
Cybercriminals no longer need advanced skills to exploit these weak points. The rise of Hacking-as-a-Service and AI-driven attack kits has enabled low-skilled actors to deploy sophisticated tools for:
- Router compromise using known vulnerabilities (CVEs)
- DNS hijacking, redirecting traffic to credential-harvesting sites
- Local network scanning, identifying, and attacking connected devices
- Backdoor persistence, surviving resets, or appearing dormant for months
These are real risks. UK and EU authorities now warn that unmanaged routers are prime targets for attackers.
Loxada: A Secure Edge for MSPs and Their Clients
Loxada devices are more than routers; they are secure endpoints, designed to restore control and reduce risk at the outer edges of your clients’ networks.
Each device:
- Runs Loxada’s hardened firmware, eliminating vendor backdoors or legacy vulnerabilities
- Enforces an always-on VPN, ensuring encrypted traffic from first connection
- Blocks malicious domains and traffic, using real-time intelligence feeds
- Auto-updates centrally with cryptographically signed firmware
- Prevents rollback or tampering, even after a factory reset
- Requires no local user input or configuration, removing the risk of missteps
You handle your client’s IT infrastructure, we handle the integrity of their connection. This collaborative approach strengthens your offering and streamlines operations.
MSP Benefits: Less Noise, More Control
Loxada was built with service providers in mind. You retain full control of the client relationship and support model, while we provide the secure foundation that makes your services safer, faster, and easier to manage.
Key benefits include:
- Fewer support tickets from router misconfigurations or poor performance
- Improved compliance posture for clients in regulated sectors
- Consistent user experience, even across mobile and hybrid setups
- Faster troubleshooting, with no firmware surprises or vendor quirks
- Clear evidence of value, helping you justify your premium services
- No lock-in, with Loxada working alongside your preferred endpoint and RMM tools
Whether you serve SMEs, regulated firms, or global clients, Loxada gives you a consistent and auditable edge layer to build on.
The Regulatory Pressure Is Growing
In both the UK and EU, regulatory frameworks now make network edge visibility and control a compliance issue, not just a technical one.
- The NIS2 Directive explicitly requires organisations to assess and secure third-party and remote access points, particularly in sectors deemed essential.
- The Digital Operational Resilience Act (DORA) mandates that financial services firms and those supporting them maintain robust ICT security across all locations, not just office premises.
- In the UK, NCSC guidance advises that firmware must be hardened, updatable, and centrally controlled to meet baseline security standards.
- ENISA recommendations highlight edge devices as critical control points in defending against ransomware, data breaches, and advanced persistent threats.
Whether your client is a law firm, fintech start-up, healthcare provider, or supplier into a regulated sector, you are expected to help them meet these obligations. This is where Loxada can help you demonstrate robust network edge security.
Why MSPs Choose Loxada
Secure by default, with no local setup or learning curve
- Designed for compliance, with documented controls and updates
- Flexible deployment, supporting broadband, LTE, or mixed connectivity
- Aligned with DORA, NIS2, NCSC and ENISA guidance
- Backed by real-time updates, not just baseline patching
- Strengthens your offer without increasing your workload
As compliance demands increase and cyber threats grow more sophisticated, your role as an MSP becomes more critical and scrutinised. Loxada helps you meet that challenge by simplifying one of the hardest-to-control areas in modern IT: the network edge.