I am connected to my work Loxada network but can’t access my work files or resources
Check to see if your Loxada device can connect to the internet – https://check.loxada.io/ If it can’t, see our FAQ, “I am connected to my...
I can’t see my work Loxada network and there are no lights on my Loxada device
Check to see if the power lead to your Loxada device is connected correctly and that the mains plug hasn’t been accidentally switched off or...
I can see what looks like a work Loxada Wi-Fi network but the name has changed and I cannot connect to it
Try using the password you used on your work Loxada network’s old name. If your password is not recognised, contact your company’s IT support team...
I used to connect to a work Loxada network but now I can only see a Wi-Fi network called LoxadaSetup
Your device has been factory reset and needs to be set up again for your company Loxada work network. Follow the set-up instructions your company...
How do I set up my Loxada device for the first time?
Set-up is quick and straightforward. Take a look at our collection of short set-up videos here, which cover everything from unboxing your Loxada device to...