Do you work with MSPs and partners?
Yes. Loxada works with managed service providers who deploy and manage it across their client base. See our MSP page, or get in touch to...
Do you ship internationally?
In many cases, yes, but it depends on the destination. Some countries restrict connection devices that route traffic out of the country, so international deployments...
What happens if a device fails?
If a device fails, we ship a replacement for next-working-day delivery to the customer’s location. Swapping the device is usually quicker than troubleshooting it in...
What support is included?
Loxada’s core system, including our servers and infrastructure, is monitored and maintained around the clock. Support for individual devices is handled during business hours. We...
Can we trial Loxada before committing?
We can sometimes arrange a small trial with a limited set of users. Contact us to talk through what you are trying to validate and...
Is there a minimum order?
Our standard minimum order is 10 devices. If you need fewer, get in touch and we will do our best to find a way to...
How is Loxada priced?
Pricing is a one-off device fee plus a monthly per-user subscription. Full detail is on our pricing page, and there is a calculator if you...