Can I access Loxada devices remotely?
No. There is no way to access Loxada devices remotely, they can only be accessed by connecting to them locally. This ensures that Loxada devices...
How do I know Loxada routers are secure?
Loxada routers are secured through our custom firmware, which replaces the original manufacturer’s software entirely. This eliminates vulnerabilities associated with default firmware. Additionally, automatic updates...
How do I know Loxada doesn’t have security backdoors?
Loxada’s firmware is built with security as a priority, and we undergo regular, independent security audits to ensure there are no vulnerabilities or backdoors. Transparency...
Where are Loxada routers manufactured?
Loxada uses commercially available routers from a range of manufacturers. These routers are sourced globally but all of them are customised with Loxada’s proprietary firmware,...
How do I change my company’s Wi-Fi name?
Similar to updating the password, log into the Loxada portal and edit the network name (SSID) in the organisation’s settings. The changes will apply across...
How do I change my company’s Loxada Wi-Fi password?
Log into the Loxada portal, navigate to the network settings for your organisation, and update the Wi-Fi password. The change will automatically sync to all...
How do I get devices to my team?
Loxada devices can be shipped to your offices or shipped directly to team members. Once received, the devices are virtually plug-and-play, requiring minimal setup by...
Why do I need Loxada if my EHR system has a secure login?
While a secure login protects access to the Electronic Health Record (EHR) system, it doesn’t address the security of the network used to connect to...
How does Loxada help me secure PHI?
Loxada secures Protected Health Information (PHI) by encrypting all network traffic and ensuring it is transmitted through a secure VPN. By isolating work devices on...
Does Loxada work with printers, scanners and other peripherals?
Yes, Loxada secures all devices on its network, including peripherals like printers and scanners.
Will Loxada work with BYOD devices?
Yes, any device that connects to the Loxada-secured network benefits from its protections, including BYOD devices
How do I add a new device to use Loxada?
Simply connect it to the Loxada network and it will be automatically protected.