MSPs know that securing remote data access is essential. Yet as more people connect from non-office environments, ensuring that security remains robust has become increasingly difficult. Clients expect MSPs to deliver safe, reliable access, but traditional tools do not cover every gap.
The Growing Risk of the Uncontrolled Network Edge
The biggest blind spot lies at the uncontrolled network edge. This includes homes, hotels, serviced offices, co-working spaces and client sites. These environments are outside IT’s control, yet they are where staff regularly log into business systems.
The routers in these places are often consumer-grade, rarely updated, and sometimes abandoned by their manufacturers. Attackers know this and scan the internet for exposed devices. Once they find one, they can exploit it automatically.
For MSPs, this creates a recurring problem. No matter how well the client’s data centre or cloud systems are secured, connections from unmanaged networks remain a weak entry point.
Why Traditional Security Tools Fall Short
Many MSPs rely on VPNs and endpoint tools to secure remote access. These remain important, but they do not fix the risks at the edge.
- Endpoint protection: Antivirus and device monitoring secure the laptop itself but cannot protect the router or block threats already inside the home or hotel network.
- VPNs: VPNs encrypt data in transit, but they do not stop compromised devices on the same Wi-Fi from attempting lateral attacks once the tunnel is open.
These tools provide partial defence but leave a critical vulnerability at the point where business traffic leaves the local network and enters company systems.
Real-World MSP Scenarios
The limitations of traditional tools show up in everyday MSP work:
- Client complaints about home Wi-Fi: Staff working from home report slow or unreliable VPN connections. Often the cause is an old router, but the MSP is expected to solve the problem.
- Compliance challenges: Financial or healthcare clients need to meet strict standards such as PCI DSS, HIPAA or GDPR. Yet if staff connect through unmanaged routers, auditors may flag the access path as non-compliant.
- Serviced office headaches: A law firm working from a shared office space uses the building’s router. The MSP has no visibility into its configuration but is still responsible for the firm’s data security.
- Support ticket overload: Each insecure router generates recurring issues that MSPs must troubleshoot, wasting time on problems they cannot directly control.
These scenarios highlight why MSPs need a better approach to securing client access from uncontrolled environments.
How Loxada Bridges the Security Gap
Loxada offers a managed, scalable solution that closes this blind spot. Instead of relying on vulnerable local routers, staff connect through a Loxada router that acts as a secure on-ramp into company systems.
Key features include:
- Custom secure firmware: Replaces all factory firmware, eliminating vendor vulnerabilities and persistent backdoors.
- Automatic updates: Keep devices patched without requiring user action.
- Separation of traffic: Company traffic is isolated from other devices on the local Wi-Fi, whether that is a family tablet or a hotel guest’s laptop.
- Centralised management: MSPs control configuration and updates across all client devices from one platform.
- Plug-and-play setup: Routers arrive preconfigured and require no user training or technical intervention.
This transforms unmanaged networks into trusted entry points without adding complexity for either the MSP or the client.
Why This Matters for MSPs
Adopting Loxada delivers clear business benefits for MSPs:
- Reduced support tickets: Fewer issues tied to insecure home or office routers.
- Improved compliance: Secure, auditable access paths that align with regulatory frameworks such as HIPAA, PCI DSS, GDPR and NIS2.
- New revenue opportunities: Loxada can be offered as an additional managed service, strengthening client relationships.
- Consistent security: A standardised solution across all client locations, no matter where staff connect.
For MSPs, this means less firefighting, stronger compliance outcomes and a clear competitive advantage.
Endpoint + VPN vs Loxada Secure On-Ramp
| Feature | Endpoint + VPN | Loxada Secure On-Ramp |
| Protection scope | Focuses on devices and data in transit | Protects the entire connection from the uncontrolled network edge inward |
| Dependence on local router | Still exposed if home, hotel or office router is compromised | Bypasses local router vulnerabilities with hardened firmware |
| Updates | Rely on user behaviour or multiple vendors | Automatic, centrally managed updates built into every router |
| Deployment effort | Requires software installs, licences and user training | Plug-and-play with no end-user configuration |
| Scalability | Complex to extend across unmanaged networks | Simple to roll out to any location or staff member |
| Compliance support | Partial, limited to device or VPN encryption | Strong alignment with compliance standards (HIPAA, PCI DSS, GDPR, NIS2) |
The Bottom Line
The uncontrolled network edge is the weakest point in most security setups and a constant headache for MSPs. VPNs and endpoint protection do part of the job, but they cannot defend against compromised routers or insecure Wi-Fi.
Loxada offers a practical alternative. Our managed routers provide a secure on-ramp that eliminates edge vulnerabilities, keeps systems compliant, and reduces support burdens for MSPs.
For MSPs, this is an opportunity to deliver stronger protection without adding complexity. It turns unmanaged networks into controlled, reliable entry points, ensuring client data stays secure no matter where staff connect.
