I can see my work RPN Wi-Fi network but cannot connect to it
Check that you have entered your password correctly. If your password is not recognised, contact your company’s IT support team to confirm that you have...
I am connected to my work RPN but can’t connect to the internet
This is typically caused by one of two things: 1. your Loxada device is not properly connected to whatever you are using for internet access...
I am connected to my work RPN but can’t access my work files or resources
Check to see if your Loxada device can connect to the internet – https://check.loxada.io/ If it can’t, see our FAQ, “I am connected to my...
I can’t see my RPN and there are no lights on my Loxada device
Check to see if the power lead to your Loxada device is connected correctly and that the mains plug hasn’t been accidentally switched off or...
I can see what looks like a work RPN Wi-Fi network but the name has changed and I cannot connect to it
Try using the password you used on your work RPN’s old name. If your password is not recognised, contact your company’s IT support team to...
I used to connect to a work RPN but now can only see a Wi-Fi network called LoxadaSetup
Your device has been factory reset and needs to be set up again for your company RPN. Follow the set-up instructions your company initially provided...
How do I set up my Loxada device for the first time?
Set-up is quick and straightforward. Follow our collection of short set-up videos, which cover everything from unboxing your Loxada device to connecting to the internet...
How can I implement network separation in my teams’ home networks?
The quickest, and simplest way is to use the Loxada system. Sign Up Get started by signing your business or team up with us. We’ll...
How is network segregation achieved?
Network segregation can be achieved using various techniques such as VLANs (Virtual Local Area Networks), firewalls, network access control (NAC) systems. One step further is...
What are network segregation and network separation, and why are they essential for good security?
They are essential for good security because they limit the scope and impact of a potential security breach by isolating different parts of the network...
How can smart home devices be used to attack me?
Smart home devices can be used to attack you in various ways. For example, a hacker can gain access to a smart home device and...
What can I do to secure my home router?
To secure your home router, you can change the default password to a strong, unique one and ensure the router’s firmware is up-to-date. You can...